Effective Date: September 23, 2026

Dasilva's Maids LLC (“Dasilva's Maids,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request a quote, schedule cleaning services, communicate with us, or otherwise interact with Dasilva's Maids.

​

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name

• Phone number

• Email address

• Service or property address

• Billing and payment information

• Information about your home, business, or rental property

• Cleaning preferences and special instructions

• Appointment and scheduling information

• Photographs or other information you provide for estimates or service purposes

• Communications you have with us by telephone, SMS/MMS, email, website forms, or other methods

We may also automatically collect limited technical information when you visit our website, such as browser type, device information, IP address, and website usage information.

​

How We Use Your Information

Dasilva's Maids may use your information to:

• Respond to inquiries and quote requests

• Prepare cleaning estimates

• Schedule, confirm, reschedule, and manage appointments

• Provide cleaning services

• Send appointment reminders and service updates

• Communicate cleaner arrival information

• Process and administer payments

• Provide customer support

• Follow up regarding requested or completed services

• Maintain customer and service records

• Improve our services and customer experience

• Prevent fraud, misuse, or security incidents

• Comply with applicable legal requirements

• Send promotional communications when appropriate consent has been provided

• ​

SMS and Mobile Communications

When you provide your mobile phone number and consent to receive text messages from Dasilva's Maids, we may send SMS/MMS messages related to cleaning inquiries, estimates, scheduling, appointment confirmations, appointment reminders, service updates, customer support, payment-related notifications, and other communications related to your requested services or customer relationship.

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP or contact Dasilva's Maids directly.

Consent to receive SMS/MMS messages is not a condition of purchasing services from Dasilva's Maids.

​

SMS Consent and Mobile Data

Dasilva's Maids does not sell, rent, or distribute customers' mobile information to third parties or affiliates for marketing or promotional purposes.

SMS opt-in information and consent will not be sold, rented, shared, or distributed to third parties or affiliates for their own marketing or promotional purposes.

We may use service providers that process information on our behalf when necessary to provide business services such as communications, scheduling, customer management, payment processing, and technology services. Such providers are permitted to use information only as necessary to provide services on our behalf, subject to applicable agreements and requirements.

​

How We Share Information

Dasilva's Maids does not sell your personal information.

We may disclose information to service providers that assist us with business operations, including:

• Customer and appointment management

• Scheduling

• Telephone and SMS communications

• Payment processing

• Website operation

• Business automation

• Data storage and security

• Customer support

These service providers may access information only as reasonably necessary to perform services on our behalf.

We may also disclose information when required by law or when reasonably necessary to protect our company, customers, employees, property, or legal rights.

For clarity, SMS opt-in information and consent are not shared with third parties or affiliates for their marketing or promotional purposes.

​

Automated and AI-Assisted Communications

Dasilva's Maids may use automated technology, virtual assistants, and artificial intelligence-assisted systems to help respond to customer inquiries, process service requests, provide information, manage appointments, send reminders, and support other customer-service functions.

These technologies may process information customers provide during their interactions with Dasilva's Maids.

Customers may request assistance from a member of our team when appropriate.

​

Cookies and Website Technologies

Our website may use cookies and similar technologies to operate the website, understand website usage, improve functionality, and measure the effectiveness of our services and advertising.

You may control certain cookies through your browser settings. Disabling cookies may affect some website functionality.

​

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or destruction.

However, no internet transmission, electronic storage system, or communication method can be guaranteed to be completely secure.

​

Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, comply with legal obligations, and protect our legitimate business interest.

​

Your Choices

You may contact Dasilva's Maids to request that we update or correct personal information we maintain about you, subject to applicable legal requirements.

You may unsubscribe from marketing emails using the unsubscribe option contained in those communications.

For SMS communications:

Reply STOP to opt out.
Reply HELP for assistance.

​

Children's Privacy

Our services are intended for adults seeking cleaning services and are not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13.

​

Third-Party Services and Links

Our website or communications may contain links to third-party websites or services. Those organizations operate under their own privacy practices, and Dasilva's Maids is not responsible for the privacy practices of third-party websites.

​

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or legal requirements.

​

When changes are made, we will update the effective date shown at the top of this page.

​

Contact Us

If you have questions about this Privacy Policy, SMS communications, or how we handle your personal information, please contact:

Dasilva's Maids LLC

Website: www.dasilvasmaids.com

You may also contact us using the telephone number, email address, or contact form provided on our website.

​